Consultoria Integral para nueva Ciudadania Sociedad de Responsabilidad Limitada de Capital Variable (“us” or “our” or “we” or “Company”) operates Canadian immigration online application services (“Service(s)”) as regulated by our terms (“Terms and Conditions of Use” or “Terms of Use” or “ToU”), which can be reviewed at: https://www.inmigracioncanadiense.com.mx/en/terms-and-conditions/ This Privacy Policy (“Policy”) is an indispensable component of the Terms of Use and definitions contained therein shall have the same meaning as definitions used herein.
This Privacy Policy has been created to give thorough and clear explanation concerning the data we gather, the ways in which we utilize data that we gather, and our privacy procedures, in accordance with the General Data Protection Regulation (“GDPR”) of the European Union (EU), the California Consumer Privacy Act (“CCPA”) whenever relevant, and as mandated by the applicable privacy laws.
California Residents, please read our CCPA Privacy Notice.
KINDS OF DATA GATHERED
We gather particular kinds of data whenever you browse or access or utilize the Services in any fashion and this data could be categorized in the following two ways:
1. Information That Is Personally Identifiable (“Personal Information” or “Personal Data”), subject to the legal definitions that apply, such as name, online identifiers, email address, as discussed further below.
2. Aggregated Data that Is Non-Identifiable (“Non-Personal Data”), such as particular aggregated data concerning your usage of the Services or technical data which is transmitted from the device you are utilizing.
Please note that the Company will not combine Non-Personal Data that is gathered with Personal Information that you give us voluntarily, but in the event these two kinds of data are combined, the combined data will be treated as Personal Information.
Feel free to review the information provided below that further discusses the kinds of data we gather whenever you utilize the Services offered on our website or whenever you browse our website, along with the reasons for gathering the information and the manner in which we utilize it.
Technical Data and Internet Protocol Address (IP)
Whenever you utilize our Services or access our website, we may gather Non-Personal Data that is technical in nature, such as the kind of Internet browser you are using, the operating system, date and time you accessed the website, kind of device you used, your estimated geographic location, click stream while on the website, language preference, or other Non-Personal Data.
Furthermore, whenever you make use of our Services or access our website, we will gather, either by third party service providers or directly, your Internet Protocol address (IP address). Please be aware that certain jurisdictions do not consider an IP address to be Personal Information; however, the European Economic Area (EEA) and many other jurisdictions do consider an IP address to be information that is personally identifiable. Consequently, such information is treated by the Company as Personal Information, in keeping with the laws that apply.
Reasons for Gathering Data and How It Is Utilized:
This data will be processed for several reasons, such as providing, managing, operating, protecting, maintaining, improving and customizing our website as well as the Services that the website offers. We may also gather and use data in order to audit and track traffic flow and statistics about usage, as well as for the purpose of remarketing, subject to your consent, where mandated by the applicable law, as explained below in the “Cookies” section.
Legal Basis According to the GDPR (for EU persons):
This information is processed in accordance with the consent you give via our notice about cookies.
Application Information
If you would like to receive Services from our Company, you will need to give us or an agent who is acting on behalf of our Company, certain information, which may include: your first name and last name, telephone number, email address, country of birth, date of birth, marital status, occupation, etc.
There are various methods in which you could provide us with your information, such as a telephone call, voicemail, entering your details in an application or form online operated by the Company, via email, social network, online chat, mail delivery, or other means.
Additionally, when completing your application, you warrant and represent that you will give us accurate information that is not false or misleading. You also represent and warrant that you are responsible to keep your username and password, which we will provide to you for your account during the application procedure, along with your details, confidential.
Reason for Gathering Data and How It Is Utilized:
The reason we gather and process information that you enter in your application is so our Services can be provided to you.
Legal Basis According to the GDPR (for EU persons): Execution of a contract.
Contact Details
Our Company will gather and process the details that you give us (such as your name and email address) whenever you decide to contact us voluntarily for any purpose, such as questions you might want to ask or to receive assistance, using any method of available communication (for instance, mail, online form, email, etc.).
Reasons for Gathering Data and How It Is Utilized:
Your contact details and contact history will be processed by our Company in order to provide you with the service or support you have asked for and to respond to questions you may have. Furthermore, these details may be stored by our Company if we think it is in our legitimate interests, such as to defend legal claims made against our Company.
Legal Basis According to the GDPR (for EU persons): Execution of a contract.
Recorded Telephone Calls
Your telephone calls could be documented in writing and/or recorded if you contact us or an agent acting on behalf of our Company, and this could include when you contact our customer service representatives.
Reasons for Gathering Data and How It Is Utilized:
Telephone calls are processed and recorded for the purpose of providing our Services, preventing fraud, or monitoring the quality of services you receive.
Legal Basis According to the GDPR (for EU persons): Execution of a contract.
Payments Details
We will ask you to provide certain data such as the credit card number and other details if you make a payment for our offered Products or Services.
Reason for Gathering Data and How It Is Utilized:
This information will be used by our Company for the purpose of processing the payment to receive our Services.
Legal Basis According to the GDPR (for EU persons): Execution of a contract.
Newsletter and Marketing Materials
If you choose to register to receive our marketing materials, such as our newsletter, you will be asked to give us your email address and other details, such as your first name and last name, job title and the company you work for. Please note that our Company utilizes services provided by Upland for our email marketing. You may read Upland’s privacy policy at: https://uplandsoftware.com/privacy/
Reason for Gathering Data and How It Is Utilized:
Our Company will only use this information so that marketing materials can be sent to you.
In order to opt-out – You may easily unsubscribe by contacting us at CSR@InmigracionCanadiense.com or by other means we will make available (e.g., an “unsubscribe” link within the applicable email).
Legal Basis According to the GDPR (for EU persons):
If you signed up to receive our newsletter or other marketing materials, you gave your consent. Additionally, our Company has a legitimate interest to send you content and updates if you are our Customer or partner.
HOW WE GATHER YOUR INFORMATION
The information discussed above can be gathered automatically utilizing particular tracking technologies (such as pixels or cookies), or, voluntarily in the event that you contact us.
COOKIES POLICY
We utilize tracking technologies on our website, including pixels and cookies, which are used in order to collect data automatically, by service providers on our behalf or by ourselves.
Whenever you utilize our Services or access our website, small text files called “cookies” are installed by a web server on your computer’s hard drive. Cookies help you to navigate our website or Services more efficiently, allow certain features to be activated automatically, make your interaction with our Services easier and faster, display the website content in the relevant language based on the country you’re in, among other features, and are also used for the purpose of remarketing (which is discussed below).
To learn more about cookies, please visit: www.allaboutcookies.org
The majority of Internet browsers give you the option to get a warning before cookies are stored, to remove cookies from the hard drive of your computer or to block the acceptance of cookies. The instructions to do this are often found in the device preferences, security and privacy settings, “clear browsing history” tab or other locations on the device and/or browser. It is important to understand that if you decide to disable cookies, your experience online could be limited, since certain features might not operate correctly on our website without cookies.
Besides the cookies that we use to monitor the performance of our campaigns and to operate our website, we might also allow third parties to utilize certain tracking technologies, such as cookies, as discussed below.
Operation and Essential Functionality:
Source: Google Tag Manager
Reason: This cookie is required to load scripts into our website pages.
Privacy Policy/Opt Out: